All Systems Operational

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Find the status of the Rewind service here

Uptime over the past 90 days. View historical uptime.
Rewind Web Application ? Operational
90 days ago
100.0 % uptime
Today
Backups ? Operational
90 days ago
99.91 % uptime
Today
Restores ? Operational
90 days ago
100.0 % uptime
Today
Copies ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance for the BigCommerce platform in the us-east-1 region Apr 2, 2025 10:30-11:30 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Apr 01, 2025 - 15:24 EDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
QuickBooks Online Backups Not Running
Resolved - This incident has been resolved.
Mar 28, 07:47 EDT
Monitoring - A workaround has been implemented and we are monitoring the situation. We are rerunning the nightly backups that failed last night.

We will leave status update up for the rest of the day. We are expecting tonight's nightly backups to progress as expected.

This affects only QuickBooks customers.
Mar 27, 15:45 EDT
Update - We are exploring a possible mitigation and are in the process of deploying it.

This affects only QuickBooks customers.
Mar 27, 13:46 EDT
Update - We are continuing to investigate.

This affects only QuickBooks customers.
Mar 27, 11:47 EDT
Investigating - It appears that nightly backups for some of our QuickBooks Online customers did not occur last night. We are currently investigating.

This affects only QuickBooks customers.
Mar 27, 09:45 EDT
Mar 27, 2025
Database maintenance for the Shopify, BigCommerce, Quickbooks and Trello platforms in the ca-central-1, us-east-1 and eu-west-1 regions
Completed - The scheduled maintenance has been completed.
Mar 27, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 17:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 19, 16:25 EDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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