Monitoring - As a temporary fix, we have disabled backups for Mailchimp landing page content objects. All other objects are being backed up successfully.
Dec 24, 2024 - 16:45 EST
Resolved -
This incident has been resolved.
Feb 7, 12:59 EST
Update -
The migration continues. We have taken steps to reduce the slowness, although some backups are still taking longer than usual. We continue to monitor the situation.
Feb 6, 08:46 EST
Monitoring -
As we are migrating our Shopify customers to a new Shopify API endpoint, we have noticed that some of our nightly backups (<2%) are slower than usual. This is a temporary situation and we are monitoring very carefully.
Feb 5, 10:24 EST