Elevated error rates for Rewind backups on the Shopify platform in the US region

Incident Report for Rewind

Resolved

This incident has been resolved and all backup and restore services are functioning normally

Posted Oct 20, 2020 - 17:54 EDT

Identified

We have identified the issue and engineers are applying a mitigation

Posted Oct 20, 2020 - 17:07 EDT

Investigating

We are currently investigating this issue.

Posted Oct 20, 2020 - 16:12 EDT